Gong MCP Server
The Gong MCP server lets your AI agents interact with Gong conversation intelligence data. Agents can list and retrieve call recordings and transcripts, look up users, view interaction statistics, explore workspaces and trackers, and access scorecard data — all read-only.
Capabilities
Calls
| Tool | What It Does |
|---|---|
| List calls | List recent calls with filtering by date range and participants |
| Get call | Retrieve metadata for a specific call |
| Get call transcript | Retrieve the full transcript of a call |
| List detailed calls | List calls with extended metadata and participant details |
Users
| Tool | What It Does |
|---|---|
| List users | List Gong users in the account |
| Get user | Retrieve details for a specific user |
Analytics
| Tool | What It Does |
|---|---|
| Get interaction stats | Retrieve interaction statistics for users or teams |
| Get answered scorecards | Retrieve scorecard results for evaluated calls |
Settings
| Tool | What It Does |
|---|---|
| List workspaces | List Gong workspaces in the account |
| List trackers | List configured conversation trackers |
| List scorecards | List available scorecards for call evaluation |
📝 Note: All Gong tools are read-only. The agent cannot create calls, modify recordings, or update scorecards.
OAuth Setup
The Gong MCP server uses OAuth to authenticate. To enable this integration, you need to create an OAuth app in Gong and provide the credentials to Devs.ai.
Step 1: Create a Gong OAuth App
- Sign in to Gong as an admin.
- Go to Company Settings > Ecosystem > API.
- Click Create App or contact Gong support to enable API access.
- Configure the app with the redirect URL provided by your Devs.ai platform administrator.
Step 2: Get Your Credentials
- Copy the Client ID and Client Secret from your Gong app settings.
Step 3: Configure in Devs.ai
- Navigate to Organization > Connectors in Devs.ai.
- Find the Gong template and click Enable.
- Select OAuth as the authentication type.
- Enter your Client ID and Client Secret from Step 2.
- Select the tools you want to make available.
- Click Save.
When a user first interacts with an agent connected to Gong, they will be prompted to authorize access to their Gong account.
OAuth Configuration Reference
| Field | Value |
|---|---|
| Authorization URL | Provided by Gong (varies by account) |
| Token URL | Provided by Gong (varies by account) |
| Scopes | Configured per Gong application |
📝 Note: Gong API access may require an enterprise-level Gong plan. Contact your Gong account representative to confirm API availability.