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User Memory

User Memory allows the AI to remember important details about you across conversations. Instead of repeating your preferences, background, or key facts every time you start a new chat, the AI can save that information and recall it automatically in future conversations. This makes your experience more personalized and efficient over time.

How It Works​

As you chat with AI models and agents, they can pick up on things worth remembering — such as your role, communication preferences, frequently referenced topics, or how you like information presented. When the AI identifies something useful to remember, it saves it as a memory. These memories are then included as context in your future conversations, so the AI can tailor its responses to you without you needing to re-explain yourself.

What Gets Remembered​

The AI decides what to save based on the conversation. Typical memories include:

  • Your job title, role, or area of expertise.
  • Communication preferences — for example, "prefers concise bullet points" or "likes detailed explanations."
  • Important context you share — such as the tools you use, the industry you work in, or recurring topics.
  • Facts you explicitly ask the AI to remember — for example, "Remember that our fiscal year starts in April."

What Does Not Get Remembered​

To protect your privacy, the AI avoids saving sensitive or short-term information, including:

  • Race, ethnicity, religion, sexual orientation, or political affiliations.
  • Medical information, criminal history, or trade union membership.
  • Temporary interests, short-term projects, wishes, or passing requests.

If you ask the AI to remember something that falls into a sensitive category, it will skip saving it. If you explicitly ask the AI to store something sensitive, it will let you know it cannot do so.

Memory in Chat​

When memory is active, you may occasionally see a "Memories updated" badge appear below an AI response. Hovering over the badge shows what was saved, removed, or changed. This gives you visibility into exactly what the AI is remembering without interrupting the conversation flow.

The badge can indicate:

  • Added — A new memory was saved.
  • Removed — An existing memory was deleted (for example, if you told the AI to forget something).
  • Cleared All Memories — All memories were removed at your request.

Incognito Mode​

When chatting in incognito mode, memory is completely disabled. The AI cannot access your existing memories or create new ones during an incognito conversation.

Managing Your Memories​

You have full control over your memories. To view and manage them:

  1. Click on your Account settings in the sidebar.
  2. Navigate to Memory.

On the Memory page, you can:

  • Enable or disable memory using the toggle at the top. When disabled, the AI will not create new memories or use existing ones in conversations.
  • View all saved memories in a scrollable list showing everything the AI has remembered about you.
  • Search memories using the search bar to find specific entries.
  • Delete individual memories by clicking the delete icon next to any memory you want to remove.
  • Clear all memories by clicking the "Clear All" button at the bottom of the page. This permanently removes every saved memory.

Memory Capacity​

Each user can store up to 200 memories. The Memory page displays a capacity bar showing how much of your storage is being used.

  • When capacity is above 90%, a warning appears letting you know that memory is almost full.
  • When capacity reaches 100%, no new memories can be created. The AI will let you know during a conversation if this happens and suggest visiting the Memory page to free up space.

Enabling Memory for Your Organization​

Memory is controlled at two levels:

  1. Organization level — An administrator can enable or disable memory for the entire organization from Organization Settings. When disabled at this level, no users in the organization can use memory, and the Memory option will not appear in account navigation.

  2. User level — Each user can independently enable or disable memory for their own account using the toggle on the Memory page. This allows individual users to opt out even when the organization has memory enabled.

Both the organization setting and the user setting must be enabled for memory to be active.

Tips for Getting the Most Out of Memory​

  • Let it build naturally. You don't need to explicitly tell the AI to remember things. As you have conversations, it will organically pick up on preferences and facts worth retaining.
  • Be explicit when it matters. If there's something specific you want the AI to always know, tell it directly — for example, "Remember that I manage the EMEA region" or "Always format code examples in Python."
  • Review periodically. Visit the Memory page from time to time to review what's been saved. Remove anything outdated or incorrect to keep your memories relevant.
  • Delete what's wrong. If the AI saved something inaccurate, delete it from the Memory page. The AI will no longer use that information in future conversations.
  • Use incognito for one-off chats. If you're exploring a topic you don't want to influence your memory profile, use incognito mode to keep the conversation completely separate.

Limitations​

  • Memory capacity is limited to 200 entries per user. If you reach the limit, you need to remove older memories before the AI can save new ones.
  • Each memory entry can store up to 250 characters. The AI condenses information into concise facts to fit within this limit.
  • Memory works best with conversations in English. The AI's ability to identify what to remember may vary with other languages.
  • Memories are personal to each user. They are not shared across team members or projects.
  • The AI uses its judgment to decide what to remember. Occasionally it may save something you consider unnecessary, or miss something you think is important. You can always manage memories manually on the Memory page.
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